Shipping Policy
Processing Time
All orders are processed within 1-3 business days. You will receive a confirmation email once your order has been shipped, including a tracking number to monitor its progress.
Shipping Methods
We partner with reliable carriers to ensure your order reaches you safely and promptly. Depending on your location and the items purchased, we will select the best shipping method available.
Delivery Times
Delivery times may vary based on your location. Generally, you can expect your order to arrive within 3-7 business days after it has shipped. Please note that unforeseen circumstances, such as weather conditions or holiday delays, may affect delivery times.
Order Tracking
Once your order has shipped, you will receive an email containing a tracking number. You can use this number to track your shipment on the carrier's website.
International Shipping
Currently, we offer shipping to select international destinations. Delivery times may vary based on customs processing and the specific location. Additional customs duties or taxes may apply upon delivery, which are the responsibility of the recipient.
Address Accuracy
Please ensure that the shipping address provided during checkout is accurate. We are not responsible for orders shipped to incorrect addresses. If you notice an error after placing your order, please contact us as soon as possible to rectify it.
Lost or Stolen Packages
In the event that your package is lost or stolen, please contact us within 14 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.
Contact Us
If you have any questions or concerns regarding your order or our shipping policy, please reach out to us at info@thebikespaces.com. We are here to help!